Microsoft 365 Copilot
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Deploying Microsoft 365 Copilot in five chapters
Deploying Microsoft 365 Copilot: A next-generation business tool Welcome to the new era of productivity Generative AI has captured the world’s attention, and businesses are taking notice. According to our Work Trends Annual Report, 70% of people would delegate as…
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Microsoft 365 Copilot for executives: Sharing our deployment and adoption journey at Microsoft
Deploying Microsoft 365 Copilot: Our guide for leaders Generative AI has captured the world’s attention, and businesses are taking notice. According to our annual Microsoft Work Trends report, 70% of people would delegate as much work as possible to AI…
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AI at scale: How we’re transforming our enterprise IT operations at Microsoft
Running an IT operation at a global scale is a daunting task, even for Microsoft. Comprised of millions of connected devices and virtual networks, our complex IT infrastructure places high demands on our staff and resources worldwide. That’s where the…
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Accelerating our cultural transformation at Microsoft with Viva and AI
We’re learning a lot from integrating AI into our use of Microsoft Viva here at Microsoft, lessons we want to share with you. Microsoft Viva is a digital employee-experience platform that brings together essential capabilities such as knowledge, learning, and…
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Helping our employees when Microsoft 365 Copilot says, ‘No, you can’t do that’
Microsoft 365 Copilot helps our employees work faster and be more creative. But sometimes it slams on the brakes and says, “Whoa, there! You can’t do that!” And that’s by design, to keep us safe from stuff that doesn’t belong…
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Keeping our content fresh, findable, and governed at Microsoft with AI-powered SharePoint
Microsoft SharePoint is where business knowledge lives. As AI-driven capabilities, assistants, and agents have exploded onto the scene, new possibilities for managing that knowledge and presenting it to our employees are emerging. At Microsoft Digital, the company’s IT organization, we’ve…
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Powering our Microsoft 365 Copilot adoption with gamification
When it comes to powering Microsoft 365 Copilot adoption rates internally here at Microsoft, it’s game on. Literally. We were the first enterprise to fully deploy Copilot in 2024, and now, not two years later, our use of the company’s…
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Deploying Microsoft 365 Copilot in Viva Engage at Microsoft
Microsoft Viva Engage is a critical tool for communicating with our employees internally here at Microsoft. It’s where our employees go to have two-way dialogue, our leaders use it to engage with their teams, and it’s how we listen and…
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Becoming a Frontier Firm: Our IT playbook for the AI era
Microsoft Digital, the company’s IT team, is rapidly transforming into a Frontier IT Firm—an organization fundamentally restructured for the AI era, where AI-agents are digital colleagues rather than peripheral tools. “Agents are the most significant technological change we’ve seen since…
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Deploying Microsoft Agent 365: How we’re extending our infrastructure to manage agents at Microsoft
The number and sophistication of agents that our employees are building here at Microsoft is growing rapidly. To help us and all enterprises respond to this new opportunity, the company just announced Microsoft Agent 365 at Microsoft Ignite. This product…
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Supercharging our enterprise with Windows 11 and AI PCs
AI is no longer a buzzword—it’s the engine driving a new era of productivity, security, and personalization. And Windows 11 and AI PCs are at the center of it. Engage with our experts! Customers or Microsoft account team representatives from…
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Powering agentic AI adoption at Microsoft: Our ‘Customer Zero’ story
At Microsoft, we are enabling our employees, teams, and organizations to build AI agents to help them complete important tasks—from individual employees in the personal productivity tenant all the way to enterprise-wide agents that are available to everyone. Engage with…