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Leadership

Exploring new strategies to re-energize your teams

AI@Work: The future of commerce? Expertise at your fingertips

AI is shifting decision-making from browsing options to approving outcomes—and redesigning how consumers and producers connect.

If no one’s complaining about AI, you’re doing it wrong

What four leading AI at work experts know about transforming your organization now.

AI@Work: What happens when the model eats the world?

For organizations in the AI era, the real competitive edge is how fast you can teach an agent to beat the best human at a job. Here’s how.

AI@Work: 4 essential questions for leaders in the year ahead

Harvard’s Karim Lakhani and I explore the critical choices organizations must make to navigate their Frontier Firm journey with intention.

AI@Work: Which future of jobs are we building toward?

Early signals don’t point to a labor market apocalypse—they point to a choice. The right business decisions can help spark the best outcome possible.

Meet the inaugural class of the Frontier Firm AI Initiative

Fourteen organizations collaborating with the Digital Data Design Institute at Harvard to chart the course for AI disruption.

AI@Work: AI is reshaping business—and that’s just the start

The paradigm shifts at work will ripple across education, labor markets, commerce, and more.

AI@Work: Seeking the truth about AI for business

Headlines about the future of work are misaligned with what leaders really need.

AI at Work: Look for employees who excel at these core skills

Future-ready careers are no longer built on what people know—but on how they learn to think, learn, and adapt.

AI at Work: Harvard’s Karim Lakhani on how AI is shifting from tool to “teammate”

The business professor explores how AI democratizes expertise, what that means for organizations, and why leaders need to “do AI” as much as they “talk AI.”

AI at Work: “Intelligence on tap” will reshape knowledge work

Affordable, remarkably capable AI will dramatically expand what every organization and employee can accomplish.

AI at Work: How human-agent teams will reshape your workforce

What happens when leaders can add intelligence to their organization without adding headcount.

AI at Work: Coming to terms with AI’s cognitive inflection point

The technology’s new skills are going to require a new division of labor.

AI at Work: How to Get Ahead on the AI Adoption Curve

The key to scaling AI successfully—and quickly—across the organization? Focus on access, ROI, and governance.

AI at Work: “Can AI Help with This?”

Three steps to develop an AI-first mindset—and future-proof your organization.

A Role Model for AI-Driven Transformation

Lumen CEO Kate Johnson on how she’s using AI to launch the telecom company into the future.

LLMs Are Becoming a Commodity—Now What?

Future-proofing your organization means looking beyond the latest model.

What Can AI-Native Startups Teach the Rest of Us? A Lot

This new wave of companies can show all companies a clear path to reinvention.

How Business Leaders Are Using Copilot Right Now

Executives across industries explain how AI is reshaping their workday.

How Copilot Turns Everyone Into A Manager

More-senior employees have a better experience using Copilot than their early-in-career co-workers. Here’s why

Author Kate O’Neill on Why Leaders Should Embrace Optimism amid Uncertainty

“If we get this right, work is not only more fulfilling for people, but also more productive for companies.”

Satya Nadella Talks to Adam Grant about the Future of Work

On the Taken for Granted podcast, Microsoft’s chairman and CEO shared insights on office space, virtual onboarding, and when to ignore an email

Why Hybrid Work Makes OKRs More Essential than Ever

Author and Microsoft Corporate VP Vetri Vellore shows how shared purpose keeps teams on track and helps companies grow, turning bricklayers into cathedral-builders

How Healthcare Industry Leaders Can Help Fight Burnout

The pandemic made it impossible to ignore the serious problems that push so many out of the field—but it also drove the development and adoption of new solutions

How to Lead by Listening

Make time and space for this essential management skill

6 Simple Ways to Enable Flexible Work Today

Talk to your team, listen closely, and don’t forget to hit the Record button

What’s in Store

How the ‘Next Chapter of Retail’ Will Benefit Frontline Workers

From corporate transparency to shift scheduling, companies are leveraging technology to empower their employees while strengthening the bottom line

What Business Leaders Need to Know about the Creator Economy

Understanding creators can help with marketing, growth, and even employee engagement

The WorkLab Year in Review

Reflecting on—and learning from—the top 10 ways work changed in 2021

5 Questions on the Minds of Hybrid Managers

Is it okay to exercise during meetings? When can I ask people to come into the office? Experts on the Future of Work share insights on creating happy hybrid teams

Three Hybrid Work Trends Reshaping the Economy

What’s next? Stanford professor Nicholas Bloom says new talent markets are opening up

How One Major Retailer Is Embracing Hybrid Work

Regional food, fuel, and pharmacy retailer Giant Eagle is radically shifting its approach to office space

Preparing for the Turnover Crisis

After weathering a challenging year, many employees are considering radical changes in their lives. How can companies address the coming wave of employee churn?

Work Trend IndexSee all Reports

Work Trend Index Special Report

Breaking down the infinite workday

WorkLab, the PodcastSee all Podcasts

Economist Tyler Cowen, featured on the WorkLab podcast, discussing the positive side of AI negativity.

Economist Tyler Cowen on the positive side of AI negativity

See the WorkLab Sitemap