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Microsoft Industry Blogs: Retail

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Azure solution in retail store. Retail business operations manager reviewing real time data with employee.
January 08, 2026
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9 min read

Return on intelligence: The human edge in an agentic era 

Microsoft is leading retail’s agentic future, empowering human creativity with AI-powered automation to deliver authentic, personalized customer experiences.

Two supply chain professionals working on AI
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Published
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6 min read

Delivering your supply chain copilot: Prioritizing areas of ROI 

As the world becomes increasingly complex, leading organizations are gravitating towards technology to accelerate supply chain optimization with greater speed and precision to shift the paradigm from a reactive mode of operating to one that is proactively getting ahead.

Marketers using AI to personalize a campaign at scale
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Published
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4 min read

Harnessing AI to supercharge personalized marketing at scale 

As we transition from hype to reality, brands are shifting from basic generative AI applications like content and tagline generation and to evaluating comprehensive business processes that leverage generative AI to accelerate timelines, unlock more value, and drive increased growth.

A decorative image of the Blue Yonder and Microsoft logos
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Published
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7 min read

Supply chain AI for the new era of value realization 

Together, Blue Yonder and Microsoft are unlocking a new era of value for retailers with AI. With AI-powered solutions, retailers can empower their teams to make decisions based on access to real-time data and intelligent insights.

Digital generated image of abstract twisted circle with striped pattern and glowing spheres around it against grey background.
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6 min read

Accelerating business transformation with industry AI and copilots 

Microsoft and our partners are investing in industry-specific capabilities to help customers adopt revolutionary AI solutions faster like copilot templates to create AI assistants for high value scenarios and industry data solutions that provide a data and analytics foundation to ensure your data is AI ready.

Abstract expression of a large amount of bundled paper
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6 min read

2024 release wave 1: New copilot features to enhance Microsoft Industry Clouds capabilities 

During this wave, we’ve invested heavily in the development of copilot templates to enhance capabilities and integration across various industries. These customizable templates offer improved operational efficiency, enhanced customer engagement, and seamless integration with existing technology, all while supporting a diverse, global customer base.

Businessman using modern interface payments online shopping and icon customer network connection on virtual screen.
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7 min read

Threefold revolution: The influence of generative AI on retail and consumer goods 

Generative AI provides more possibilities than can be addressed in series of blogs. Understanding what others have done can help guide your thinking and approach. The level of creativity increases daily, and we will all watch the space with anticipation of the most impactful use cases for retail and consumer goods companies.